About Firebox Barbecue
Firebox provides high quality barbecue food including meats that are smoked for hours. We take pride in our products being made on site, from scratch. Our sides are made fresh in our kitchen and we do not serve any pre-packaged food brought in from elsewhere.
Fulfillment Policies
Online orders will be accepted or rejected by the restaurant. When an order is accepted your online payment will be processed. When an order is rejected, the online payment will be canceled and will not post to your account.
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Refund policy — We can not take back any food that has been served due to health and safety precautions.
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Delivery policy — Orders will be fulfilled on site and each customer will be notified of an approximate wait time.
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Return policy – We can not take back any food that has been served due to health and safety precautions.
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Cancellation policy — Customers may cancel orders only if the preparation of that order has not started.
Any food allergies or restrictions are the responsibility of each consumer. We will disclose products and ingredients used when asked by consumers but are not responsible for determining if someone with any health conditions should consume our products.
Website Private Policy
We will not share any consumer information with any third parties.
Our Business Address
Payment Security
We understand how important payment security is. With the help of third party vendors as Strip.com and gloriafood.com, we are able to safely and easily all customers to purchase our products worry free.
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Stripe has been audited by a PCI-certified auditor and is certified to PCI Service Provider Level 1. This is the most stringent level of certification available in the payments industry. To accomplish this, we make use of best-in-class security tools and practices to maintain a high level of security at Stripe.
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Our website is protected and encrypted to protect our customers. Doing so it'll allow users to access our website making purchases and sharing their personal information online Safe. If your using web browsers such as Google Chrome, it now displays warnings anytime a user visits a site that is not using HTTPS. Therefore if the site is not secured, your site visitors will get a warning message anytime they access your site. Firebox is protected with a Secure Sockets Layer, or SSL certificate. This allows your visitors to view our site over an HTTPS connection. It secures the connection between your browser and the site you’re visiting.
Our website provider, provides our site with an SSL certificate. You can see if your site has an SSL certificate if the URL begins with https:// instead of http://.
Payments Accepted
We accept Visa, Mastercard, Discover, American Express and Cash.
